# Survalyzer

> Survalyzer is an AI-powered survey and feedback management SaaS platform for creating, distributing, and analyzing online surveys. The Swiss market leader with over 20 years of experience, serving 500+ corporate clients including Nintendo, Volkswagen, Telekom, ING, and Toyota.

Survalyzer AG is headquartered in Switzerland. Data centers are located in Zurich (for Swiss customers) and Amsterdam (for EU customers), ensuring data sovereignty. The platform is ISO 27001 certified (TÜV Süd, 2020), GDPR-compliant, and externally security-audited twice per year.

The platform supports the full feedback lifecycle: questionnaire creation, multi-channel distribution, real-time analytics, and dashboard visualization. It is used across market research, CX (Customer Experience), EX (Employee Experience), HR, scientific studies, and public institutions.

## Products

### Survalyzer Professional
- Entry-level research product at €420/month (2 users included)
- Unlimited responses, surveys, and questions
- Multi-channel distribution
- Complex question types: semantic differential, matrix, value assignment
- Randomization and filtering options
- Online real-time reports; export to PPT, PDF, Excel, Word
- Extensive REST API for system integration
- URL: https://survalyzer.com/professional/

### Survalyzer Expert
- Advanced research product at €920/month (2 users included)
- Everything in Professional, plus:
- Advanced survey logic: scripting, lists, loops
- Advanced research methods: Max Diff, IAT, Map
- Full custom branding (surveys, emails, reports, custom domain)
- AI features: open comment sentiment analysis, topic analysis, personal data removal, translations, summaries
- Advanced analytics: custom cross-tabulation, significance tests, weighting, time-based segmentation
- Free trial available
- URL: https://survalyzer.com/expert/

### Survalyzer Enterprise
- Tailored pricing, unlimited users
- Everything in Expert, plus:
- Dashboard builder with fully customizable report pages
- Portals for non-licensed users
- Extended account administration
- Advanced security: IP restrictions, BYOC (Bring Your Own Cloud)
- Dedicated expert consultancy and personalized onboarding
- Custom enterprise integrations
- URL: https://survalyzer.com/survalyzer-enterprise/

## Extensions

- **Community Extension**: https://survalyzer.com/community-extension/
- **Dashboard Extension**: https://survalyzer.com/dashboard-extension/
- **InMoment Extension**: https://survalyzer.com/inmoment-extension/

## Solutions / Use Cases

- **CX for Financial Institutes**: Four of the five largest Swiss banks use Survalyzer. Specialized CX solution for banks and insurance companies. URL: https://survalyzer.com/cx-financial-institutes/
- **Employee Experience (EX)**: Large-scale employee survey programs for corporates. URL: https://survalyzer.com/employee-experience-ex/

## Case Studies

- Volkswagen: Using feedback to leverage app usage — https://survalyzer.com/case-studies/volkswagen-success-story/
- Kieskompas: Building a research panel — https://survalyzer.com/case-studies/kieskompas-case-study/
- Fraport: Optimized processes with smarter surveys — https://survalyzer.com/case-studies/fraport-case-study/
- ÖAMTC: Surveying on difficult topics — https://survalyzer.com/case-studies/oeamtc-case-study/
- All case studies: https://survalyzer.com/success-stories/

## Key Differentiators

- 20+ years of experience; Swiss market leader for survey software
- End-to-end feedback management in one platform (no monthly limits on Professional/Expert)
- WYSIWYG interface; no programming knowledge required for standard use
- Multi-workspace logic for separation of client/project areas
- Invite up to 50,000 participants per hour
- Award winner at marktforschung.de 2024 in 7 categories: Usability, Innovation, NPS, Value for Money, Customer Focus, Design of Output, Functional Scope

## Security & Compliance

- ISO 27001 certified
- GDPR / DSGVO compliant
- SSO (Single Sign-On) and MFA (Multi-Factor Authentication)
- Database encryption
- Annual penetration testing (simulated hacker attacks)
- Data residency: Switzerland (Zurich) and EU (Amsterdam)

## Supported Industries

Market research institutes, banking & insurance, educational institutions (universities, schools), logistics, public institutions, HR departments, scientific research

## Pricing Summary

| Plan         | Price       | Users   |
|--------------|-------------|---------|
| Professional | €420/month  | 2       |
| Expert       | €920/month  | 2       |
| Enterprise   | Custom      | Unlimited |

Minimum contract period for Professional: 3 months. Free trial available for Professional and Expert.

## Key URLs

- Homepage: https://survalyzer.com/
- Pricing: https://survalyzer.com/pricing/
- Blog: https://survalyzer.com/blog/
- Help Center: https://education.survalyzer.com
- Developer Center: https://developer.survalyzer.com
- System Status: https://status.survalyzer.com
- Roadmap: https://survalyzer.com/roadmap
- About Us: https://survalyzer.com/about-us/
- Contact: https://survalyzer.com/contact/
- Book a Demo: https://survalyzer.com/bookappointment
- Free Signup: https://survalyzer.com/signup
- Login: https://login.survalyzer.com
- Privacy Policy: https://survalyzer.com/privacy-policy/

## Languages

English, German (de), Dutch (nl)