Community Extension

Build a research panel that keeps delivering

One-off surveys show you what happened. A research panel helps you understand why over time by collecting feedback from the same trusted group of participants.

The Community Extension gives you everything you need to manage B2B and B2C research panels, including a branded member portal, built-in incentives, and interactive dashboards. No patchwork of tools required.

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Trusted by 500+ organizations.

Nintendo
Telekom
VW
DHL
TOYOTA
Built for continuous feedback at scale

Community Extension

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Engage your members

Give participants a reason to stay. Assign reward points for each survey, let members track their balance, and redeem incentives through voucher codes managed directly from Excel. Automatic low-stock alerts help you avoid running out of rewards during active studies.
Sub-features to surface visually:

  • Flexible reward points – assign points per survey

  • Credit overview – members track their own balance

  • Flexible reward options – cash or non-cash rewards

  • Stock monitoring – automatic low-stock alerts

Analyze and share results

Built-in reporting tools help you measure customer satisfaction, run pulse surveys, and trigger follow-up actions from a single interactive dashboard. Segment results by department, organization, or any level of your hierarchy. Users only see what they're allowed to see.
Sub-features to surface visually:

  • NPS Dashboard — track customer satisfaction over time

  • Teambarometer — pulse checks at team level

  • Follow-ups — automated next-step surveys

  • Target group filters — segment by department, org, or hierarchy

  • Access rights — role-based data visibility

  • No extra user licence needed for portal users

A computer showing a dashboard representing how you can visualize findings in a research panel dashboard
Success Story

Real Insights.
Proven Impact.

Discover how leading organizations use Survalyzer to turn feedback into better business decisions.

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Built for enterprise
research teams

  • Share panels in read-only mode with partners and stakeholders

  • Configure subgroups and samples for more precise analysis

  • Configure approval workflows for surveys and invitations

  • Receive automatic email notifications for new approval requests

  • Allow panel members to update their profile data independently

  • Create portal users without purchasing additional Survalyzer licenses

More Customer Experience

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